Privacy Policy

Last Updated: September 3, 2026

Always On Generators, LLC (“Always On Generators,” “we,” “us,” or “our”) respects your privacy and understands that your personal information is important. This Privacy Policy describes how Always On Generators collects, uses, discloses, and protects Personal Information when you visit or interact with our website, submit information through our forms, contact us by email or phone, or otherwise interact with our Services.

Please carefully review this Privacy Policy to understand Always On Generators’ policies and practices regarding your Personal Information.

Scope

This Privacy Policy applies to information collected through websites owned and operated by Always On Generators, LLC that link to this Privacy Policy, as well as information collected through other online or offline interactions with Always On Generators. Throughout this Policy, we refer to our website and other interactions with us collectively as the “Services.”

Personal Information

When Always On Generators uses the term “Personal Information,” we mean information that identifies, relates to, or can reasonably be linked to an identified or identifiable individual.

Always On Generators may collect Personal Information when you voluntarily provide it through our website, email, telephone calls, online forms, service requests, or other communications.

Information We Collect

Depending on how you interact with Always On Generators, we may collect the following types of Personal Information:

• Name

• Address

• Email address

• Phone number(s)

• Questions or information provided to assess your service needs

• Comments, feedback, and opinions you voluntarily provide

• Information about products or services you request or purchase

• Billing or transaction information, when applicable

• Information about your interactions with our website or advertisements

• Internet Protocol (IP) address

• Browser and device information

• Approximate location information

• Communication preferences

• Information you provide through social media or other third-party platforms

• Audio, electronic, visual, or similar information when applicable, such as recordings of sales or service calls

• Any other Personal Information you voluntarily provide to Always On Generators

• Any other Personal Information for which you provide consent at the time of collection

The types of information Always On Generators collects depend on your reason for interacting with us. We may not collect every category of information listed above from every individual.

Always On Generators may also collect information automatically when you visit our website and may receive information from third parties where permitted by applicable law.

How We Use Personal Information

Always On Generators may use the Personal Information we collect for the following purposes:

• To respond to emails, inquiries, requests, and online form submissions

• To provide, schedule, and manage the services you request

• To communicate with you about services, products, appointments, or requests

• To provide customer support

• To assess your service needs

• To process purchases, payments, or other transactions when applicable

• To send service-related communications, updates, and notifications

• To send marketing communications, special offers, newsletters, or other information about Always On Generators’ products and services when permitted by law

• To understand the effectiveness of our marketing communications

• To invite you to participate in surveys or provide feedback

• To operate, maintain, improve, and personalize our website and Services

• To analyze website usage and visitor behavior

• To detect, investigate, and prevent fraud, security incidents, illegal activity, or misuse of our Services

• To comply with applicable laws, regulations, legal processes, and governmental requests

• To enforce our agreements, policies, and legal rights

• To protect the rights, property, and safety of Always On Generators, our customers, and others

• To fulfill any other purpose disclosed to you at the time information is collected

• For any other purpose to which you consent or direct us

Always On Generators may also aggregate or de-identify Personal Information so that it cannot reasonably be used to identify an individual. We may use aggregated or de-identified information for legitimate business purposes.

How We Disclose Personal Information

Always On Generators does not sell your Personal Information for money. However, we may disclose Personal Information to third parties when necessary to operate our business, provide our Services, communicate with you, or fulfill the purposes described in this Privacy Policy.

These third parties may include:

• Service providers that perform services on behalf of Always On Generators, such as website hosting, service scheduling, customer relationship management, marketing automation, analytics, payment processing, communications, and website optimization

• Corporate affiliates or business partners, when necessary to provide or maintain our Services

• Analytics providers, such as Google Analytics

• Advertising and marketing providers, where applicable

• Social media platforms when you interact with Always On Generators through social media features

• Professional advisors, such as attorneys, accountants, or other consultants

• Government authorities, law enforcement, courts, or other parties when required or permitted by law

• Parties involved in a merger, acquisition, financing, sale, restructuring, or transfer of all or part of Always On Generators’ business or assets

• Other parties when you direct us to disclose your information or provide your consent

Third-party service providers may process Personal Information on behalf of Always On Generators and may collect information directly from you in certain circumstances.

Website Analytics and Cookies

Always On Generators’ website may use cookies and similar technologies to improve functionality, personalize your experience, analyze website traffic, and support our marketing efforts.

Cookies are small data files stored by your web browser on your device. Some cookies are necessary for the website to function, while others may be used to understand how visitors interact with the website, measure advertising effectiveness, or provide more relevant advertising.

Always On Generators may use technologies such as:

• Cookies

• Web beacons or pixels

• Log files

• Local storage

• Similar tracking technologies

Information collected automatically may include your IP address, browser type, operating system, referring and exit pages, pages viewed, date and time of visits, clickstream information, device information, approximate location, and interactions with our website or advertisements.

Always On Generators may use analytics providers such as Google Analytics to evaluate website usage and performance. Analytics providers may collect information about your activity on our website through cookies and similar technologies.

You may be able to manage or disable cookies through your browser settings or through our cookie consent tool. Disabling certain cookies may affect the functionality of the website.

Where required by applicable law, Always On Generators will obtain consent before using non-essential cookies or similar technologies.

Use of Cookies and Sessions in Interactive Tools

If Always On Generators’ website provides educational, assessment, scheduling, or other interactive tools, we may use cookies and server sessions to maintain your selections, personalize your experience, track your responses, and provide customized results.

The information collected through these tools will be used for the purposes described at the time of collection and in accordance with this Privacy Policy.

Marketing Communications

If you express interest in Always On Generators’ services, request information, or otherwise provide your contact information, we may contact you regarding our products and services where permitted by applicable law.

Marketing communications may include emails, telephone calls, text messages, special offers, newsletters, or other communications.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication. If you opt out of marketing communications, Always On Generators may still send you non-promotional communications that are necessary to provide services you have requested or to otherwise communicate with you about an existing relationship.

SMS Communication

Data Collection and Usage

Always On Generators may collect phone numbers and other Personal Information to provide SMS communications, including customer support, service updates, appointment notifications, account-related communications, promotions, and other marketing communications.

Consent to Receive SMS Messages

By voluntarily providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from Always On Generators for the purposes described during the opt-in process.

Message frequency may vary depending on your interactions with Always On Generators.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

By using our website or online Services, you also agree that communications that are required or necessary notifications, invoices, collection efforts, disclosures, or agreements that are sent electronically may satisfy applicable legal requirements for written communications or notifications.

Sharing of SMS Information

Always On Generators will not sell your phone number or SMS opt-in information.

Always On Generators may share your phone number and related information with third-party service providers that assist us with delivering SMS communications on our behalf. These providers are required to use the information for authorized purposes and to protect it in accordance with applicable requirements.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except as necessary to provide the requested messaging service or as otherwise permitted or required by law.

How to Opt Out of SMS Messages

You may stop receiving SMS messages from Always On Generators at any time by replying STOP to any text message you receive from us.

You may also contact Always On Generators directly to request removal from our SMS communications.

After you opt out, you may receive one final message confirming your request. No additional messages will be sent unless you separately opt in again.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any messaging or data charges associated with receiving SMS messages.

Third-Party Websites and Services

Always On Generators’ website may contain links to or integrations with third-party websites, applications, platforms, or services.

Always On Generators does not control how third parties collect, use, or protect Personal Information. Once you leave our website or interact directly with a third-party service, that third party’s privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party websites and services before providing them with Personal Information.

Information Retention

Always On Generators retains Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, or otherwise as permitted by applicable law.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Always On Generators maintains reasonable physical, electronic, technical, and managerial safeguards designed to protect Personal Information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information is completely secure. Always On Generators cannot guarantee that your Personal Information will be completely secure or free from unauthorized access.

Children’s Privacy

Always On Generators’ website is intended for a general audience and is not directed toward children under 13 years of age.

We do not knowingly collect Personal Information from children under 13. If you believe that a child under 13 has provided Personal Information through our website, please contact Always On Generators so that we can take appropriate steps to delete the information where required by law.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your Personal Information.

These rights may include:

• The right to know what categories of Personal Information we collect

• The right to request access to your Personal Information

• The right to request information about how your Personal Information is collected and used

• The right to request information about the categories of sources from which Personal Information is collected

• The right to request information about the categories of third parties with whom Personal Information is disclosed

• The right to request deletion of your Personal Information, subject to applicable exceptions

• The right to request correction of inaccurate Personal Information

• The right to obtain Personal Information in a portable format where required by law

• The right to opt out of certain sales, sharing, or targeted advertising activities where applicable

• The right to withdraw consent where processing is based on consent

• The right to restrict or object to certain processing where applicable

• The right to appeal certain decisions regarding privacy requests where applicable

• The right not to receive discriminatory treatment for exercising applicable privacy rights

Certain rights may not apply in every jurisdiction, and exceptions may apply depending on the circumstances.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Certain privacy laws may define certain disclosures of Personal Information for advertising or analytics purposes as a “sale” or “sharing” of Personal Information, even when no money is exchanged.

Where applicable, you may have the right to opt out of the sale or sharing of your Personal Information or the use of your Personal Information for targeted advertising.

You may exercise applicable opt-out rights through the privacy controls or cookie consent tools available on Always On Generators’ website or by contacting us using the information provided below.

Exercising Your Privacy Rights

To exercise an applicable privacy right, please contact Always On Generators using the contact information provided below.

We may need to verify your identity before fulfilling certain requests. We will only use information provided as part of a privacy request for purposes of verifying and processing the request.

We will respond to verified privacy requests within the timeframe required by applicable law. In certain circumstances, we may need additional time to respond, as permitted by law.

We generally will not charge a fee for processing a privacy request unless permitted by applicable law, such as when a request is excessive, repetitive, or manifestly unfounded.

Non-Discrimination

Always On Generators will not discriminate against you for exercising privacy rights provided to you under applicable law.

Unless permitted by applicable law, exercising your privacy rights will not result in us:

• Denying you goods or services

• Charging you different prices or rates

• Providing you with a different level or quality of goods or services

• Suggesting that you will receive different prices, rates, or quality of goods or services because you exercised your privacy rights

Changes to This Privacy Policy

Always On Generators may update this Privacy Policy from time to time to reflect changes to our privacy practices, Services, legal requirements, or other circumstances.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. If we make material changes that significantly affect how we process Personal Information, we may provide additional notice where required by applicable law.

We encourage you to periodically review this Privacy Policy to remain informed about how Always On Generators collects, uses, and protects Personal Information.

How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or Always On Generators’ privacy practices, please contact us at:

Always On Generators, LLC
Email: privacy@alwaysongenerators.com
Phone: 239-839-3553
Mailing Address: 16181 Old US 41, Fort Myers, FL 33912