Privacy Policy

Last Updated: February 16, 2026

Always On Generators, LLC (“we,” “us,” or “our”) knows your privacy is important. We prepared this Privacy Policy to describe our information practices and, in particular, how we collect, use and share Personal Information, as defined below.  If you have any questions about this Privacy Policy or our information practices, please contact us through the options provided below. Please carefully review this Privacy Policy to understand our policies and practices regarding your Personal Information.

Scope

This Privacy Policy applies to the information we collect through websites owned and operated by us that link to this Privacy Policy (referred to in this policy as the “Sites”), and to consumers whose information we process online and offline. Throughout this Policy, we refer to the Sites and your other interactions with us as a consumer as the “Services.”

PERSONAL INFORMATION

When we use the term “Personal Information” in this Policy, we mean any information that is linked or can be reasonably linked to an identified or identifiable person. For example, this includes your name, home address, Internet Protocol (IP) address, or other unique identifier that can be linked to you.

Personal Information does not include “aggregated information,” which is information that we collect about a group or category of persons or services.  It also does not include “de-identified information,” which is information from which we or our agents have removed identifiers that can be used to specifically identify a person, either directly or indirectly. This Privacy Policy does not apply to our collection, use, or disclosure of aggregated or de-identified information.

Personal Information Collection

We collect Personal Information in three ways: (1) when you provide it to us (or a third party acting on our behalf), (2) automatically when you visit the Sites, and (3) from other third parties.

We collect the following categories of personal information from individuals who use our Services:

Identifiers, such as your name, contact information, address, telephone number, non-public property records, and online identifiers.
Commercial information, such as records of products or services purchased, billing details and information, non-public property records, and information about previous transactions.
Internet or other similar network activity, such as information about your interactions with our Services or advertisements.
Geolocation data, such as the approximate physical location of you or your device that accesses our Services.
Inferences we derive from the information that we collect to create profiles reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Social media profile information when you share it with us or use it to contact us.
Device information and unique device identifiers, such as your IP address.
Preference information, including your mode of communication preferences.
Audio, electronic, visual, or similar information, when we collect audio recordings of sales and service calls to enhance and improve our Services.
Any other Personal Information you choose to provide to us.
Any other Personal Information you consent to the collection of at the time of collection.

We may also collect publicly available information from property records available through the county or municipality in which you reside. Because this information is publicly available, it is not considered Personal Information.

The types of information we collect from you depend on your reason for interacting with us. As such, we may not collect all of the categories of information listed above from every individual who interacts with us.

How We Use Your Personal Information

We process your Personal Information with your consent, to perform our contractual obligations, to provide Services to you, where it is in our legitimate interest to process such information, and where we have a legal obligation to do so.

We may use the Personal Information we collect about you for the following business purposes:

Provide you with Services you request from us, including to fulfill your orders or purchases, and to provide and operate the Sites.
Communicate with you when you request information or assistance from us, and about our Services or products you purchase from us.
Market our products and Services to you, and understand the effectiveness of our marketing communications.
Provide information about upcoming events our products or Services will be featured at that may be of interest to you.
Invite you to participate in surveys or provide feedback about your experience interacting with our Services, including purchasing products from us.
Operate, improve, and enhance our business, products, and Service offerings.
Identify trends in our product and Service offerings.
Personalize your experience when you interact with us, including on our Sites.
Ensure continuity of our Services if we sell, assign, or transfer part of our business or enter a relationship with a successor or partner entity.
Satisfy our legal obligations, including to comply with our contractual obligations, court orders and requests, subpoenas, regulatory obligations, to enforce our rights, to defend ourselves in litigation, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
Enforce our Terms of Use, and other agreements.
Alert you about product or safety recalls impacting our products.
Any other purpose you consent to or instruct us to.
Any other purpose we describe to you at the time we collect your information.

We may aggregate and de-identify the Personal Information in our database and create reports that do not personally identify individuals.

Combination of Information

We may combine the Personal Information we receive from or about you from one source with Personal Information we receive from or about you from other sources, or across multiple interactions with you. For example, we may combine the information we receive directly from you that you provide to us, with information that we collect from you automatically when you visit the Sites, or that we collect from a third party about you.

How We Disclose Your Personal Information

We disclose Personal Information for a business purpose to the categories of third parties and for the purposes outlined below:

Corporate affiliates, to provide and maintain our Services, and for administrative purposes.
Service providers who perform functions on our behalf, which include but are not limited to service scheduling, website hosting, marketing automation, analytics, site optimization, and payment processing. In some circumstances, the service provider may collect data directly from you.
Social media platforms when you choose to interact with us through social media, including any social media features available on the Sites, which are often referred to as “plugins”. Social media plugins typically allow the social media platforms to collect some information about you through cookies and similar tracking technologies they place on your device. In some cases, social media platforms may recognize you through their cookies even when you do not interact with their application. We encourage you to visit any social media platforms’ respective privacy policies to better understand their data collection practices and controls they make available to you.
If we sell all or part of our business, make a sale or transfer of assets, or are otherwise involved in a merger, restructuring or business transfer, including as part of the due diligence and transaction process, the Personal Information we collected about you may be part of the transfer.
Under applicable law to comply with subpoenas and other legal processes.
To pursue available remedies or limit damages we may sustain.
To protect our operations, as we deem necessary in our sole discretion.
To protect the rights, privacy, safety, or property of us, you, and others.
To enforce our Terms of Use.
For any other purpose you direct us to or consent to.

Cookies and Automatic Data Collection

We use various technologies to automatically collect unique device identifiers such as your IP address, browsing history, the operating system you use, and information about your general location. The categories of information we collect automatically that may be considered Personal Information include unique device identifiers, geolocation data, internet or other similar network activity, and information about your preferences (for example, the time zone that you access the Sites from).

We collect information from you automatically using cookies and other similar technology. Cookies are small data files that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one website to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related websites. Many cookies we use last only for the duration of your web session and expire when you close your browser (i.e., session cookies). Other cookies last longer and are used to recognize your computer when you return to our Sites (i.e., persistent cookies). Cookies are designed to make your online experience easier and more personalized.

The technologies we use to collect information automatically include the following:

Logging Functionality: As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.  We generally only use this data for purposes such as security, fraud detection, and protecting our rights.

Cookies and Other Data Collection Technologies: We and third parties we work with use cookies, web beacons, and similar technologies to manage our Sites and email messages and to collect and track information about you and your activities online over time and across different websites.  In addition, we use local shared objects (or Flash cookies) to collect and store information about your preferences and how you interact with the Sites. These technologies help us to recognize you, customize or personalize your shopping experience, and analyze the use of our Sites and solutions to make them more useful to you. These technologies also allow us to aggregate demographic and statistical data and compilations of information, which may or may not include Personal Information, and provide this information to our service providers.

Most Internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences.  For information on how to do this, access the “help” menu on your Internet browser, or visit http://www.aboutcookies.org/how-to-control-cookies/.  Please note, however, that disabling our cookies may result in your inability to take full advantage of all of the features of the Sites. To manage Flash cookies please visit Adobe’s website.

Analytics Tools:  We use analytics providers such as Google Analytics to help us evaluate and measure the use and performance of our Sites.  To opt out of the aggregation and analysis of data collected about you on our Sites by Google Analytics, visit  https://tools.google.com/dlpage/gaoptout  and download and install the Google Analytics Opt-out Browser Add-on.

Location Information: We may collect location information through the Sites so we can offer you certain location-based services (such as delivering advertisements that are relevant to your particular location, and conducting analytics to improve the Sites).

Depending on browser type, your browser may inform you that the website would like to collect your location and request your permission to do so. If you allow it, location information is then collected and may be stored locally on your device. If you decline the collection of location information, your location is not collected, and you must manually enter your location.

Sales and Sharing of Personal Information, and Use of Personal Information for Targeted Advertising

We disclose or make available Personal Information to third parties in order to receive certain services or benefits from them, such as in connection with cookies that third parties may use to collect information through our Sites.

We may “sell,” “share,” or use for targeted advertising Personal Information including identifiers, commercial information, internet or similar network activity, inferences, and geolocation data with third parties including providers of advertising and analytics services, network advertisers, and partners who assist us with target audience creation. This sharing and disclosure is considered a “sale” or “sharing” of Personal Information for the purpose of targeted advertising under some state laws.

If you are a resident of certain jurisdictions, you may have the right to opt-out of the sale or sharing of your Personal Information to third parties as described in the below section titled “Right to Opt-Out of the Sale or Sharing of Personal information or Use of Personal Information for Targeted Advertising.” To exercise the right to opt-out of the sale of your Personal Information, you (or your authorized representative) may submit a request as outlined in the section titled “Exercising Your Rights.”

Links to Third-Party Sites

Our Sites may contain hyperlinks or embedded links to websites operated by third parties. Some links may take you to third-party websites containing information that may be useful or of interest to you.

We do not control how your Personal Information is collected through third-party websites or the software used to collect it, nor do we control the security implemented by the third party that controls any third-party website. All third-party websites are operated independently from us. You understand and agree that when you follow a link to a third-party website, this Privacy Policy and the practices that we follow under this Privacy Policy cease to apply. Rather, the third-party website’s privacy policy will apply to the Personal Information collected through that third-party website. Please review the privacy policies listed on each third-party website that you visit.

We are not responsible for the content, accuracy, or opinions expressed on any third-party website or for the privacy practices of any third party. We will not, and are under no obligation to, investigate, monitor, or check the third-party website for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory, or unlawful content or materials. Inclusion of any link to a third-party website does not imply approval or endorsement of the third-party website.

Information Retention and Security

We retain your Personal Information for the period necessary to fulfill the purpose(s) for which it was collected as outlined in this Privacy Policy, unless a longer retention period is required by law or is necessary to fulfill our legal obligations.

We have put in place reasonable physical, electronic, technical, and managerial procedures to safeguard and secure Personal Information from unauthorized use or disclosure. Due to the open communication nature of the Internet, however, we cannot guarantee your Personal Information will be 100% secure and free from accidental or unauthorized use, disclosure, or access. We encourage you to remain vigilant when you use the Internet, to use strong passwords, and to take other measures to protect your Personal Information.

Children Under the Age of 13

This website is provided for and targeted to adults and is not intended to be used by children under thirteen (13) years of age. We do not knowingly collect Personal Information from children under the age of thirteen (13). If you believe we have been provided Personal Information from or about a child under age thirteen (13) through this website, please contact us at the email below. If we have stored any such Personal Information, we will delete it as soon as reasonably practicable after receiving notice from you.

Your Rights and Choices

Depending on the jurisdiction in which you reside, you may have the following rights and choices regarding your Personal Information. While we use the term Personal Information throughout this Privacy Policy, we intend for this to include “personal data” where that is the term used under applicable law. If you have questions about whether you live in a jurisdiction that affords privacy rights, please contact us using one of the methods listed below.

Right to Request Access or Right to Know

You may have the right to request that we disclose information to you about our collection and use of your Personal Information over the past twelve (12) months. You may have the right to request the following:

The categories of Personal Information we collected about you.
The specific pieces of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
The business or commercial purpose for collecting your Personal Information.
The categories of third parties with whom we have disclosed your Personal Information.
The categories of Personal Information we sold or shared about you, and the categories of third parties to whom the Personal Information was sold or shared by category of Personal Information.

Right to Portability

After you make a request to access or know your Personal Information, you may have the right to request to obtain a copy of this information in a portable, readily usable format that allows you to transmit the information to another party, to the extent it is technically feasible. You may also have the right to request that we transfer your information to another organization, under certain circumstances.

Right to Deletion or Right to Erasure

You may have the right to request that we delete any of the Personal Information that we collect or retain about you, subject to certain exceptions. After we receive and verify your request, we will delete (and direct any of our service providers that hold your Personal Information on our behalf to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining your Personal Information is necessary for us or our service providers, as permitted by law.

Right to Opt Out of the Sale or Sharing of Personal Information, or the Use of Personal Information for Targeted Advertising

You may have the right to opt out of the sale or sharing of your Personal Information. Information about our practices that may constitute a “sale” or “sharing” of your Personal Information as defined by law are noted in the above section titled “Sale of Personal Information and Use of Personal Information for Targeted Advertising.” You may exercise your opt-out right by following the instructions set forth in the section of this Privacy Policy titled “Exercising Your Rights.” Please note you may also need to update your preferences in the cookie consent tool on our website to fully opt out.

In some states, this right is known as the right to opt out of the use of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of certain decisions.

Right to Limit Certain Uses and Disclosures of your “Sensitive Personal Information”

You may have the right to limit our use and disclosure of your “Sensitive Personal Information,” as that term is defined in applicable laws, where we have collected it, to use that is necessary to perform the services or provide the goods reasonably expected by you, and as otherwise authorized by the statutes and regulations. We do not collect Sensitive Personal Information from consumers of our Services. If this changes, we will only use your Sensitive Personal Information in ways that you would reasonably expect are necessary to perform the services or to provide you with the Services you request.

Right to Correct Personal Information if the Information is Inaccurate

If you believe or discover that Personal Information we have collected about you is inaccurate, you may contact us to request that we correct and update the information so that it is accurate.

Right to Withdraw Consent

If you have previously consented to the use of your Personal Information for direct marketing or targeted marketing, you may withdraw your consent at any time.

Right to Restrict or Object to Processing

You may have the right to restrict certain processing of your Personal Information, or to object to certain processing of your Personal Information, including where our legal basis for the processing is your consent, where the processing involves Special Category Personal Information or Sensitive Personal Data, as these terms are defined in applicable statutes, or where it involves automated decision making technologies. This right is subject to certain restrictions.

Right to Appeal

If you are a resident of certain jurisdictions, you may have the right to file an appeal with us if we deny your request to exercise your rights. Requests to appeal can be communicated through the same means by which your request was submitted. If we deny your appeal, you may have the right to appeal to your state regulator. We will provide you the information of the applicable regulator if we deny your appeal.

In addition to the above rights, you may also have the right to:

Appoint an individual to exercise your rights on your behalf, or to exercise rights on behalf of your minor child, if we have collected their information
Access information about automated decision making (as applicable)
Opt out of automated decision making (as applicable)
To not be discriminated against for exercising your rights

Exercising Your Rights

If you believe you reside in a jurisdiction that affords broad consumer privacy rights to its residents and you wish to exercise any of the rights described above, please submit a request to us by one of the following methods:

Calling us at 239-839-3553
Emailing us at privacy@alwaysongenerators.com

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a twelve-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will take steps to verify your consumer request, including that you are the person making the request, or have authority to make the request on behalf of the individual the request relates to. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt, unless otherwise noted. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any rights you have under applicable law. Unless permitted by applicable law, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by state law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

If you are visually impaired or have another disability, you may access information regarding Your Rights and Choices by emailing privacy@alwaysongenerators.com or calling 239-839-3553.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, or as our privacy practices change, to ensure it accurately describes how we use your information. If we make any material changes to this Privacy Policy that impact the way we process your Personal Information, we will endeavor to notify you directly or by placing a notice on our website prior to the changes becoming effective, consistent with our legal obligations. Any time we make changes to this Policy, we will update the “Last Updated” date. We encourage you to periodically review this Privacy Policy to ensure you are aware of the most updated version. By using our Services, you agree to the standards and terms contained in the most recent Privacy Policy.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy related to our website, please contact us at the following email, telephone number or mailing address.

Email: privacy@alwaysongenerators.com

Phone: 239-839-3553

Mailing: 16181 Old US 41, Fort Myers, FL 33912